3(16) Administrator

My client is seeking a highly skilled Senior 3(16) Administrator to support their Defined Contribution practice. This individual will play a central role in delivering high‑quality fiduciary (3(16)) services, ensuring regulatory compliance, and addressing complex client needs. The ideal candidate is analytical, detail‑oriented, and comfortable working both independently and collaboratively while maintaining a strong client‑service focus.

General Summary

The Senior 3(16) Administrator is responsible for providing comprehensive support related to 3(16) fiduciary services, regulatory requirements, and issue resolution. This role includes researching and responding to client inquiries, guiding clients on routine and non‑routine matters, and performing detailed data analysis, reconciliation, and reporting.

The individual will work independently on standard assignments and escalate or collaborate on more complex matters. They will partner closely with internal teams, consultants, analysts, and leadership while also supporting and training peers as needed.

Key Responsibilities

1. Review and interpret plan documents to determine eligibility and calculate contributions with accuracy.
2. Gather, analyze, and maintain census and payroll data to determine participant eligibility and contribution requirements.
3. Ensure auto‑enrollment and auto‑increase procedures are correctly applied.
4. Monitor and validate the accuracy and timeliness of salary deferrals, loan repayments, payroll elections, and related transactions.
5. Receive, verify, and authorize participant distribution and loan requests, including corrective actions and refunds.
6. Compile data from investment and payroll platforms and generate standard and ad‑hoc reporting.
7. Prepare required participant notices, disclosures, and statements.
8. Communicate directly with clients, advisors, and participants, including attending meetings as needed.
9. Maintain ongoing professional development to stay current on industry regulations and best practices.
10. Collaborate with leadership and team members to enhance processes, improve workflow, and ensure consistent service quality.
11. Support team operations through mentoring, training, and guidance as needed.

Qualifications

1. Bachelor's degree in Mathematics, Business, or a related technical field and at least 3 years of experience working with qualified retirement plans in an analytical or technical capacity. Equivalent professional experience may substitute for formal education.
2. Strong analytical skills with the ability to collect and interpret data, solve problems, and follow complex instructions.
3. Ability to read and interpret complex legal documents.
4. Clear and effective communication skills, both written and verbal, with the ability to interact professionally with internal teams and external clients.
5. Ability to work independently and collaboratively while managing multiple deadlines and priorities.
6. Proficiency with spreadsheet and word‑processing software, and comfort working with internet‑based tools for reporting and analysis.
7. Ability to learn and operate retirement‑plan systems, platforms, and administrative software.
8. Familiarity with organizational policies, procedures, and core values typically gained through training and experience.
9. Understanding of Internal Revenue Code and ERISA requirements governing retirement plan qualification.
10. Ability to maintain or obtain professional credentials such as ASPPA QPA or higher.