Application Support Engineer
Our Client, a tier one Hedge Fund, is looking for an EMEA commodity Application Support Engineer for their office in London. This is ideal for professionals with experience in Application support with a finance background and 2-5 years of experience in a commodities-based market.
As an Application Support Engineer, you would be enhancing, supporting, and maintaining the firm's front, middle, and back office systems. You would be proactively engaging with PMS, Traders, and analysts to resolve issues and identify improvement opportunities.
Key Responsibility's:
- Support and enhance front, middle, and back-office commodities systems.
- Collaborate with global teams across major financial hubs.
- Engage with traders and analysts to resolve issues and improve systems.
- Document trade flows, support issues, and procedures.
- Roll out and train users on new product implementations.
Requirements
- 2-5 years of relevant experience.
- Experience in financial application support (hedge fund, bank, fin-tech).
- Knowledge of commodities (energy, agri, metals) and trading platforms (TT, Trayport, WebICE).
- Proficient in FIX protocol and ETRM/CTRM systems (e.g., Openlink Endur).
- Skilled in troubleshooting, scripting (Python, Bash, PowerShell), and databases (SQL, MongoDB, Snowflake).
- Familiar with Windows/Linux environments, networking, and security.
- Experience with cloud (AWS, Kubernetes), messaging (Kafka, Solace), and monitoring tools (Splunk, Geneos).
- Familiarity with ITIL, agile, and enterprise schedulers (Autosys, Control-M).
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