Employee Benefits Account Coordinator
Employee Benefits Account Coordinator
About the Opportunity
A well-established employee benefits consulting and brokerage firm is seeking an Employee Benefits Account Coordinator to join its growing team. This position offers the opportunity to work alongside Account Managers and Account Executives, supporting a diverse portfolio of employer clients across day-to-day service, renewals, open enrollment, compliance, and benefits administration.
This is an excellent opportunity for someone with employee benefits experience who is looking to grow their career within a collaborative, client-focused organization that values professional development and long-term advancement.
What You'll Do
Key Responsibilities
- Support Account Managers and Account Executives with daily client service activities.
- Assist with renewal preparation and marketing/RFP processes.
- Coordinate open enrollment meetings and related enrollment activities.
- Maintain client records, electronic files, and agency management systems.
- Update employee communication materials and benefits resources.
- Serve as a secondary point of contact for client benefit-related inquiries.
- Assist with claims resolution, benefits administration, and plan-related issues.
- Support compliance initiatives, plan document reviews, and filing processes.
- Participate in carrier and industry training programs to expand technical knowledge.
- Assist with special projects and additional departmental initiatives as needed.
Qualifications
Required
- 2+ years of employee benefits experience in an Account Coordinator, Benefits Administrator, Client Service, or similar role.
- Strong organizational skills with the ability to manage multiple priorities.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office, including Excel and PowerPoint.
- Strong customer service mindset and attention to detail.
- Ability to work effectively within a team environment.
- Life & Health insurance license or ability to obtain within a defined period after hire.
Preferred
- Bachelor's degree.
- Experience with benefits administration platforms and agency management systems.
- Bilingual English/Spanish.
- Exposure to compliance, claims, employee communications, or benefits technology tools.
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your CV and details on file so when we see similar roles or see skillsets that drive growth in organisations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.Â
That's why we recommend registering your CV so you can be considered for roles that have yet to be created.Â
Yes, we help with CV and interview preparation. From customised support on how to optimise your CV to interview preparation and compensation negotiations, we advocate for you throughout your next career move.