Technical Program Manager

What You'll Do

• Serve as the technical bridge between the developer community and our core engineering team.
• Engage directly with developers on X (Twitter), Discord, and other channels, answering questions, providing support, and gathering feedback.
• Translate developer pain points into tangible solutions by building and maintaining developer tooling, SDKs, and example integrations.
• Write high-quality documentation, tutorials, and reference implementations that make our API and platform intuitive to use.
• Continuously improve the developer experience by monitoring usage, identifying friction points, and proactively releasing new utilities or features.
• Partner with internal teams to shape API design and developer-facing architecture based on real-world feedback.

Required Skillset

• Strong software engineering background, with the ability to independently build, test, and ship production-grade developer tools.
• Deep familiarity with modern API design, authentication flows, and software architecture patterns.
• Proficiency in at least one major backend language (e.g., TypeScript, Python, or Rust) and comfort working across SDKs, REST, and WebSocket APIs. Ability to pick up new languages quickly.
• Excellent written and verbal communication skills. Capable of explaining complex technical concepts simply.
• Experience writing or maintaining technical documentation and developer content.
• Ability to engage publicly with developers and represent the company's technical voice online.

Nice to Haves

• Experience maintaining open-source developer tooling, SDKs, or API clients.
• Familiarity with API monitoring, schema evolution, and versioning best practices.
• Understanding of developer infrastructure (CI/CD, package publishing, release management).
• Exposure to crypto, trading systems, or low-latency distributed systems.
• Prior experience in Developer Relations, Developer Experience, or Developer Advocacy roles.