Technical Program Manager
What You'll Do
- Serve as the technical bridge between the developer community and our core engineering team.
- Engage directly with developers on X (Twitter), Discord, and other channels, answering questions, providing support, and gathering feedback.
- Translate developer pain points into tangible solutions by building and maintaining developer tooling, SDKs, and example integrations.
- Write high-quality documentation, tutorials, and reference implementations that make our API and platform intuitive to use.
- Continuously improve the developer experience by monitoring usage, identifying friction points, and proactively releasing new utilities or features.
- Partner with internal teams to shape API design and developer-facing architecture based on real-world feedback.
Required Skillset
- Strong software engineering background, with the ability to independently build, test, and ship production-grade developer tools.
- Deep familiarity with modern API design, authentication flows, and software architecture patterns.
- Proficiency in at least one major backend language (e.g., TypeScript, Python, or Rust) and comfort working across SDKs, REST, and WebSocket APIs. Ability to pick up new languages quickly.
- Excellent written and verbal communication skills. Capable of explaining complex technical concepts simply.
- Experience writing or maintaining technical documentation and developer content.
- Ability to engage publicly with developers and represent the company's technical voice online.
Nice to Haves
- Experience maintaining open-source developer tooling, SDKs, or API clients.
- Familiarity with API monitoring, schema evolution, and versioning best practices.
- Understanding of developer infrastructure (CI/CD, package publishing, release management).
- Exposure to crypto, trading systems, or low-latency distributed systems.
- Prior experience in Developer Relations, Developer Experience, or Developer Advocacy roles.
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your CV and details on file so when we see similar roles or see skillsets that drive growth in organisations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.
That's why we recommend registering your CV so you can be considered for roles that have yet to be created.
Yes, we help with CV and interview preparation. From customised support on how to optimise your CV to interview preparation and compensation negotiations, we advocate for you throughout your next career move.