Technical Solutions Engineer
Role Summary
This role sits within a specialist technology support function focused on enabling Portfolio Managers and Analysts through robust platform guidance, high‑quality user assistance, and expertise across modern cloud and infrastructure services. The position offers front‑office exposure and requires strong technical capability, professionalism, and a proactive approach to learning.
Key Responsibilities
- Provide high‑touch technical support and training to investment users across core platform services.
- Guide developers and researchers in the effective use of AWS, Airflow, Coder, Jenkins, Kubernetes, Terraform, and related tooling.
- Improve operational efficiency through workflow automation, documentation enhancement, and user‑education initiatives.
- Liaise with technical and business teams to identify solutions, promote platform improvements, and share knowledge across the organisation.
- Manage incidents and service requests, ensuring timely resolution and consistent service delivery.
Requirements
- Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, or equivalent experience.
- Strong proficiency with Linux and Python.
- Proven capability in troubleshooting, problem‑solving, and stakeholder communication.
- Understanding of cloud concepts, automation, and/or database fundamentals, with willingness to expand skills.
Preferred Qualifications
- Experience within financial services (e.g., hedge funds, investment banking, commodities).
- Familiarity with messaging technologies (Kafka, RabbitMQ), CTRM/ETRM systems, or major cloud platforms (AWS, Azure, GCP).
- Scripting or automation experience using Python, PowerShell, or Bash.
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your resume and details on file so when we see similar roles or see skillsets that drive growth in organizations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.
That's why we recommend registering your resume so you can be considered for roles that have yet to be created.
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