Claims Oversight - NYLL

Role Overview

This Claims Oversight position is a strategic and hands-on role, responsible for managing the claims lifecycle across a high-volume construction book. The successful candidate will serve as a key liaison between internal stakeholders, third-party administrators (TPAs), and defense counsel, ensuring that claims are handled efficiently, accurately, and in alignment with program standards and client expectations.

Key Responsibilities:

• Oversee and analyze all claims activity within the construction program, ensuring timely and effective resolution.
• Direct TPAs to ensure adherence to claims handling best practices and program protocols.
• Collaborate closely with the Head of Claims to monitor performance and outcomes across the portfolio.
• Manage relationships with defense counsel, coordinating litigation strategy and reserving practices.
• Monitor and guide TPA activity to ensure compliance with internal procedures and regulatory requirements.
• Provide oversight and support on complex claims tasks, including coverage analysis and settlement strategy.
• Maintain detailed documentation and reporting within the claims system to support transparency and audit readiness.

Ideal Candidate Profile

This role requires a claims professional with deep expertise in construction-related claims and a strong command of New York Labor Law, particularly Sections 240 and 241.

Qualifications:

• Minimum of 5 years of experience handling construction claims, preferably within a program or carrier environment.
• Demonstrated expertise in New York Labor Law, including 240/241 litigation and defense strategy.
• Experience managing TPAs and coordinating with defense panels.
• Strong analytical and critical thinking skills, with the ability to assess complex liability scenarios.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and collaborate effectively with internal teams and external partners.

Compensation & Benefits

• Competitive base salary commensurate with experience.
• Comprehensive benefits package including medical, dental, vision, and life insurance.
• 401(k) with employer matching.
• Opportunity to work with a market-leading construction program and contribute to strategic claims outcomes.