Claims Consultant

A client of Selby Jennings is looking to bring on a Claims Consultant to its team. This is a highly visible role and will report directly into the VP of Claims.

Company Overview

A prominent insurance provider recognized for its strong claims expertise and service-driven culture is currently looking for a Claims Consultant to join its team. The company is known for managing specialized and high-stakes risks across various commercial lines. With a hybrid work model based in Stockton, CA, this role offers the opportunity to work in a collaborative setting while handling some of the most complex and high-exposure liability claims in the industry.

Key Responsibilities

In this position, the Claims Consultant will be responsible for managing a diverse portfolio of complex claims, primarily involving General Liability, and Excess Commercial Auto. The role involves in-depth claim investigations, analyzing legal and medical documentation, and developing effective resolution strategies.

Additional responsibilities include:

• Conducting detailed evaluations of coverage and potential exposure, while forming strategic approaches to claim resolution.

• Reviewing legal filings, assessing damages, and engaging in settlement negotiations to reach timely and cost-efficient outcomes.

• Collaborating with external partners such as legal counsel and investigators to ensure that all claim activities support overall strategy and compliance.

• Providing clear guidance and recommendations on coverage interpretation, legal strategy, and case valuations.

• Maintaining comprehensive and accurate records within the internal claims system to support transparency and regulatory compliance.

• Ensuring all activities adhere to current state regulations and licensing standards, including fulfilling ongoing education requirements.

Requirements & Experience

The ideal candidate will bring a strong background in complex liability claims along with the judgment and technical knowledge needed to manage challenging cases.

Qualifications include:

• A Bachelor's degree is required; a Juris Doctor (JD) is preferred.

• At least five years of hands-on experience managing general liability or excess coverage claims, ideally those with higher complexity or exposure.

• Strong analytical thinking and the ability to make sound, strategic decisions based on legal and factual analysis.

• Solid understanding of commercial insurance principles and legal concepts; professional designations such as AINS or CPCU are beneficial but not mandatory.

• Proficiency in standard office software and claims management platforms.

• Exceptional communication skills, both written and verbal, with the ability to convey complex information clearly.

• A proactive and organized approach, with the ability to work independently while also contributing to team success.

If interested, apply in for a confidential conversation!