Head of Shipping Operations - Bulk
Key Responsibilities
- Lead and manage all vessel operations, including post-fixture activities and voyage execution.
- Oversee voyage planning, optimizing cargo load and bunker consumption to maximize efficiency.
- Monitor vessel performance at sea and in port, proactively minimizing delays, disputes, and claims.
- Act as the primary liaison with shipowners, masters, charterers, brokers, and other stakeholders.
- Coordinate with port agents on disbursements, cargo readiness, and vessel scheduling.
- Arrange additional insurance coverage (e.g., war risk, LoH, K&R) as needed.
- Ensure accurate and timely issuance of hire/freight statements, laytime calculations, and collections.
- Collaborate with commercial and legal teams to manage and resolve claims.
- Conduct voyage performance analysis and report deviations from initial estimates.
- Maintain comprehensive documentation and ensure data integrity in operational systems.
- Negotiate and review Charter Party agreements and vendor contracts.
- Drive cost-saving initiatives and process improvements across the operations function.
- Provide technical expertise to optimize ship operations and resource utilization.
- Lead, mentor, and develop the operations team to ensure high performance and accountability.
- Stay abreast of industry trends, regulatory changes, and best practices.
Requirements
- Bachelor's degree in Maritime Studies, Logistics, Supply Chain, or a related discipline.
- Minimum 8-10 years of experience in shipping operations, with at least 3 years in a leadership role.
- Strong knowledge of charter party terms, laytime, post-fixture operations, and marine insurance.
- Proven track record in managing vessel operations and resolving operational challenges.
- Excellent negotiation, communication, and stakeholder management skills.
- Proficiency in shipping operations software (e.g., IMOS, Veson) and Microsoft Office tools.
- Analytical mindset with the ability to interpret performance data and drive strategic decisions.
- Experience in leading teams and implementing process improvements.
- Ability to work under pressure and manage multiple priorities in a fast-paced environment.
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