Senior Account Manager - Employee Benefits


USA
Permanent
$100,000 - $150,000 USD a year
Insurance and Actuarial Science
PR/607978_1788558427
Senior Account Manager - Employee Benefits
About the Opportunity
Our client, a growing and well-established employee benefits brokerage and consulting firm, is seeking a Senior Account Manager to join its Health & Benefits team. This individual will serve as a primary day-to-day contact for clients while partnering closely with consultants and producers to deliver exceptional service and strategic support.
This is an excellent opportunity for an experienced benefits professional looking to join a collaborative organization where they can take ownership of client relationships, gain increased visibility, and continue to grow their career within a supportive environment.
Key Responsibilities
* Manage a book of employee benefits clients ranging from mid-sized to large employers.
* Serve as a primary point of contact for clients regarding service issues, policy administration, renewals, and benefit-related inquiries.
* Coordinate and manage the renewal process, including gathering underwriting information, preparing marketing materials, soliciting carrier quotes, and reviewing plan options.
* Partner with consultants and producers to develop and implement benefit strategies that align with client goals.
* Prepare renewal summaries, financial analyses, benchmarking reports, and client presentation materials.
* Maintain strong relationships with insurance carriers, TPAs, and vendor partners to ensure timely issue resolution and service delivery.
* Assist clients with enrollment support, eligibility questions, plan administration, and benefits communication initiatives.
* Review plan documents, contracts, and policy provisions to ensure accuracy and alignment with client objectives.
* Support implementation activities for new clients and benefit plan

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