Project Manager - Wealth Management Platform Transformation
You will be responsible for creating a single source of truth by consolidating client data, transaction data, and portfolio information into a powerful, intuitive platform. The focus is squarely on forward-looking usability for our Advisors, enabling them to deliver superior advice and service. Success in this role requires a unique blend of technical platform knowledge, data strategy, and a deep understanding of the advisor's journey.
Key Responsibilities
1. Core Workstream Leadership
- Lead the transformation of three critical pillars: Client Data Capture (KYC/Onboarding), Trade Flow (Order Management & Execution), and Suitability & Product Governance.
- Develop the business case, project charter, and roadmap for this specific workstream, securing buy-in from senior stakeholders across Business, Operations, Compliance, and Technology.
- Rationalize and re-engineer these processes with a sharp focus on designing and implementing Straight-Through Processing (STP) to enhance efficiency, accuracy, and client experience.
- Champion a client-centric and control-focused mindset throughout the transformation, ensuring regulatory requirements are embedded by design.
2. Regulatory & Controls Expertise
- Apply deep knowledge of wealth management regulations to ensure the new digital processes are fully compliant. Strong knowledge of HKMA and SFC regulations is essential; familiarity with MAS rules is a strong plus.
- Embed a robust control framework into the digital client journey, from initial onboarding through to trade execution and ongoing suitability assessments.
- Work closely with Compliance, Risk, and Legal teams to validate process designs and implement effective surveillance mechanisms.
3. Product & Process Rationalization
- Leverage deep knowledge of complex wealth management products, including Structured Notes, Accumulators, and Decumulators, to design a robust and automated operational lifecycle within the trade flow and suitability workstreams.
- Define the automation strategy by distinguishing between processes that are ripe for automation and those requiring expert judgment, particularly in the nuanced areas of suitability and product screening.
- Define key performance indicators (KPIs) and control metrics for the new operating model.
Qualifications & Experience
Must Have:
- 8+ years of experience in Wealth Management, with a strong background in Middle Office, Operations, or Operations Transformation.
- Proven, hands-on experience in managing or transforming Client Data Capture (KYC/Onboarding), Trade Flow, and Suitability processes.
- Deep, practical understanding of complex wealth management products and their associated risks.
- Strong compliance and controls mindset is non-negotiable.
- Exceptional project management and stakeholder management skills.
Highly Desirable:
- Strong knowledge of HKMA and SFC regulations. Familiarity with MAS regulations is a significant advantage.
- Hands-on experience evaluating, selecting, or implementing vendor solutions for wealth management platforms.
- Experience working in a consulting firm or in an entrepreneurial environment within a large corporation.
- Bachelor's or Master's degree in Finance, Business, or a related field.
FAQs
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