Desktop Support Engineer
Responsibilities
- Provide end-user support for desktop, laptop, mobile, and collaboration technologies
- Build, deploy, upgrade, and maintain Windows endpoints and related infrastructure
- Manage user onboarding, access permissions, and endpoint provisioning
- Troubleshoot hardware, software, and operating system issues
- Automate administrative tasks using PowerShell and other scripting tools
- Support meeting room technologies and workplace productivity solutions
- Research and recommend new technologies to improve operational efficiency
Qualifications
- 2+ years of experience with SCCM, MECM, Intune, or similar endpoint management platforms
- Strong knowledge of Windows desktop administration and Group Policy
- Experience with software packaging, deployment, and patch management
- PowerShell scripting experience
- Familiarity with Active Directory and mobile device management
- Strong troubleshooting and problem-solving skills
- Ability to work independently and manage multiple priorities
Preferred
- Intune administration experience
- Experience supporting macOS and/or Linux environments
- Exposure to Windows Server administration
- Additional scripting or programming experience
FAQs
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Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
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