TechOps / DevOps Engineer
Your Future Role:
- Support and administer JFrog applications.
- Support and administer Atlassian Data Center applications.
- Investigate, triage, and resolve incidents, service requests, and user issues in a timely and professional manner.
- Monitor platform health, performance, availability, and usage trends across the development tooling estate.
- Contribute to performance tuning.
- Support and troubleshoot CI/CD workflows and integrations.
- Work closely with engineering, infrastructure, security, and DevOps teams to resolve complex technical issues.
- Maintain clear documentation, runbooks, support processes, and operational procedures.
- Lead upgrades, configuration changes, maintenance activities, and platform improvements.
- Support future migration initiatives.
- Identify recurring issues and contribute to long-term improvements, automation, and service reliability.
- Participate in the team's on-call rota to support the availability and reliability of critical development tooling.
Your Present Skillset:
- A minimum of 5 years' experience in a technical support, systems administration, TechOps, DevOps or platform operations role.
- Strong experience supporting JFrog applications.
- Hands-on experience administrating Atlassian products.
- Experience with AWS, including EC2, RDS & EKS.
- Strong troubleshooting skills across applications.
- Experience investigating performance issues, service degradation, and high-volume platform usage.
- Experience using Infrastructure as Code and configuration management tools such as Terraform and Ansible.
- Excellent analytical and problem-solving skills.
- A proactive mindset, with a focus on continuous improvement and root-cause resolution.
FAQs
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Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
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