Commercial Lines Account Manager

Job Title: Commercial Lines Insurance Account Manager
Location: Lawrenceville, GA
Employment Type: Full-Time
Salary: $50,000 - $70,000

About Our Client:
Our client is a rapidly growing insurance and risk management firm dedicated to delivering customized solutions and exceptional service to businesses across a wide range of industries. With a strong national presence and a commitment to innovation, our client empowers its team members to thrive in a collaborative and client-focused environment.

Position Summary:
Our client is seeking a detail-oriented and client-focused Commercial Lines Insurance Account Manager to join their dynamic team. This role is responsible for managing a book of commercial insurance business, providing exceptional service to clients, and supporting producers in the acquisition and retention of accounts. The ideal candidate will have a strong understanding of commercial insurance products, excellent communication skills, and a proactive approach to client service.

Key Responsibilities:

• Manage all aspects of assigned commercial lines accounts, including renewals, endorsements, certificates, and policy changes.
• Serve as the primary point of contact for clients, ensuring timely and accurate responses to inquiries and service requests.
• Collaborate with producers to develop and maintain strong client relationships and support new business development.
• Prepare and present insurance proposals, coverage comparisons, and renewal strategies.
• Work with insurance carriers to negotiate terms, pricing, and coverage options.
• Maintain accurate and up-to-date client records in the agency management system.
• Ensure compliance with industry regulations and internal procedures.
• Identify opportunities to enhance client coverage and recommend appropriate solutions.

Qualifications:

• High school diploma or equivalent required; college degree preferred.
• Active Property & Casualty insurance license required.
• Minimum of 3-5 years of experience in commercial lines account management.
• Strong knowledge of commercial insurance products, coverages, and markets.
• Proficiency in agency management systems (e.g., EPIC, AMS360) and Microsoft Office Suite.
• Excellent organizational, communication, and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.