CS & Office Admin
Your Responsibilities:
- Handle client enquiries and maintain a log of enquiries and complaints
- Identify the needs of prospective clients in settlement and custody services
- Provide solutions to customer queries and foster strong client relationships
- Occasionally visit and train clients
- Support the Office Manager with clerical and administrative tasks to ensure smooth office operations
- Ensure internal control systems are in place and business processes comply with company policies
- Review invoices and prepare reports on general expenses and petty cash
- Review and update administrative policies and procedures
Our Requirements:
- Bachelor's Degree in Finance, Economics, or equivalent training
- 2 to 4 years of experience in securities or banking, preferably with a custodian bank or securities house
- Familiarity with settlement processes across various markets
- Understanding of income processing and corporate actions
- Fluent in spoken Mandarin and Cantonese, with excellent spoken and written English
- Strong interpersonal skills and a customer-oriented mindset
- Positive attitude and eagerness to learn
- Excellent communication, analytical, and problem-solving skills
- Team player who can adapt to the company's corporate environment
- Proficient in MS Office
- Ability to manage multiple tasks and priorities effectively
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your CV and details on file so when we see similar roles or see skillsets that drive growth in organisations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.
That's why we recommend registering your CV so you can be considered for roles that have yet to be created.
Yes, we help with CV and interview preparation. From customised support on how to optimise your CV to interview preparation and compensation negotiations, we advocate for you throughout your next career move.