Application Support Engineer
Overview
- You will perform and automate daily morning system health check and perform continuous real-time monitoring of production systems
- As a support analyst, you will act as a link between developers, project managers, operations, traders and external brokers/exchanges, ensuring appropriate information flow when implementing business requests and investigating problems relating to the production environment.
- You will maintain technical/user documentation/confluence for new/existing systems.
- You'll gain a thorough understanding of the entire company's trading, Order Management Systems (OMS), market data, static data and settlement/clearing systems and workflows.
- As a part of our support team, you will identify opportunities for improving reliability and usability through the use of technology.
What we are looking for
- Preferably degree qualified professional with a major in Computer Science, or related technical discipline.
- Must have experience in the Financial Industry particularly around trading, market data, OMS, FIX protocol and other related systems - minimum two years.
- Preferably have an understanding of financial market, instruments, and market data across equities and derivatives.
- Must have the ability to communicate clearly and effectively with a range of technical and non-technical stakeholders.
- Must be able to work under pressure with changing priorities in a trading room environment.
- Demonstrate high level of attention to detail, desire to identify and drive operational and technical improvements within the Susquehanna environment.
Desirable Skills
- Experience supporting a trading room environment and working with closely with traders.
- Experience working with market data.
- Experience working on the Linux or Windows operating systems
- Technical skills in bash and python scripting. Optional - PowerShell, VBA, C# and/or other programming languages.
- Knowledge of Network fundamentals is a good to have.
- A working knowledge of messaging middleware.
- Demonstrated desire for continuous problem solving and process improvement.
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your resume and details on file so when we see similar roles or see skillsets that drive growth in organizations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.
That's why we recommend registering your resume so you can be considered for roles that have yet to be created.
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