Head of Fiat
Head of Fiat - Global Crypto Exchange (Confidential Search)
We are partnering with a leading global player in the digital asset space that is experiencing strong growth and expanding its global footprint. As part of this next phase, we are seeking an experienced Head of Fiat to lead and scale the organization's global fiat operations.
This is a senior leadership role for someone with deep expertise in fiat/payment operations, proven experience managing large teams, and the ability to operate strategically and hands-on in a fast-moving, regulated environment.
Key Responsibilities
- Own the end-to-end fiat business, ensuring operational excellence, scalability, and efficiency.
- Lead and grow cross-functional fiat operations teams across multiple regions.
- Manage merchant partnerships, including onboarding, integration, and performance oversight.
- Drive API integrations with payment partners, PSPs, banks, and external vendors.
- Optimize fiat on/off-ramp operations and third-party service provider models.
- Expand card payment channels (debit/credit) and alternative payment methods.
- Build and strengthen banking relationships across jurisdictions, ensuring compliance and operational robustness.
- Collaborate with Compliance, Risk, Product, Tech, and Finance teams to meet regulatory and user experience requirements.
- Continuously improve processes, SLAs, controls, and cost efficiency across the fiat stack.
Requirements
- 10+ years in payments, banking, fintech, or crypto, with a strong focus on fiat/payment operations.
- Prior experience at a top-tier crypto exchange with direct ownership of fiat or payment operations.
- Proven track record leading large regional or global teams.
- Deep understanding of payment rails, card networks, banking integrations, PSPs, and merchant acquiring.
- Hands-on experience with API-based integrations and operational workflows.
- Experience in regulated environments; crypto/digital asset experience is highly preferred.
- Strong stakeholder management skills and ability to work with external partners and senior leadership.
- Comfortable in a fast-growth, high-accountability environment.
Selby Jennings is a Trading Style of Phaidon International (License number R1871443)
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your CV and details on file so when we see similar roles or see skillsets that drive growth in organisations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.
That's why we recommend registering your CV so you can be considered for roles that have yet to be created.
Yes, we help with CV and interview preparation. From customised support on how to optimise your CV to interview preparation and compensation negotiations, we advocate for you throughout your next career move.