Head of Operations | Corp & Investment Bank
Our client is a well-established, growing bank with a strong regional presence and a commitment to innovation, customer service, and operational excellence. They are seeking a strategic and hands-on Head of Operations to lead and optimize their operational functions across the bank.
Role Overview
The Head of Operations will be responsible for overseeing the bank's day-to-day operational activities, ensuring efficiency, compliance, and scalability. This role requires a seasoned leader with deep banking operations experience, strong stakeholder management skills, and a track record of driving operational transformation.
Key Responsibilities
- Lead and manage all operational functions including payments, settlements, client onboarding, trade operations, and treasury operations.
- Develop and implement operational strategies aligned with the bank's overall business objectives.
- Ensure compliance with regulatory requirements and internal policies across all operational processes.
- Drive process improvement initiatives to enhance efficiency, reduce risk, and improve customer experience.
- Collaborate with technology teams to implement automation and digital transformation projects.
- Manage vendor relationships and oversee outsourcing arrangements.
- Lead, mentor, and develop a high-performing operations team.
- Prepare and present operational performance reports to senior management and the board.
Qualifications & Experience
- Minimum 10 years of experience in banking operations, with at least 5 years in a leadership role.
- Strong understanding of banking products, services, and regulatory frameworks.
- Proven experience in operational risk management and process optimization.
- Excellent leadership, communication, and stakeholder management skills.
- Experience with digital transformation and operational technology platforms is a plus.
- Bachelor's degree in Business, Finance, or related field; MBA or relevant postgraduate qualification preferred.
Whats Next?
If you are interested in hearing more, please send your CV or reach out directly to: or sending your CV directly to this advert
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