Operations Manager

Key Responsibilities

Trading & Operations

• Execute and allocate domestic and international equity and fixed income block trades.
• Conduct trades for individual accounts to support portfolio rebalancing across stocks, bonds, and money markets.
• Ensure all trades comply with client-specific restrictions and are processed accurately for settlement.
• Resolve trade settlement issues with custodians and executing brokers.
• Generate and maintain pre- and post-trade documentation, including trade blotters, allocation reports, and GTC reports.
• Perform daily transaction posting and account reconciliation using Advent Axys.
• Investigate and resolve transaction discrepancies and reconcile monthly custodian statements.

Client Service

• Process client-directed requests such as wire transfers and internal fund movements.
• Respond to client inquiries regarding account details, document requests, and check reorders.
• Coordinate with custodians to address and resolve client service issues promptly.
• Prepare and distribute quarterly client account statements.
• Manage securities litigation class action claim submissions.

Investment Management Support

• Produce daily, monthly, and ad hoc investment reports for the CIO, including holdings summaries, screening results, and dividend safety analyses.
• Assist in preparing quarterly portfolio performance reports for CIO review.

Ideal Candidate Profile

Core Competencies

• Excellent interpersonal and communication skills.
• Strategic alignment with company goals and ability to support departmental objectives.
• Strong collaboration with senior leadership and transparent communication style.
• Self-driven, accountable, and committed to high standards of integrity.
• Proactive in identifying and implementing process improvements.
• Eagerness for continuous learning and professional development.

Qualifications

• 4-5 years of back-office operations experience at a reputable brokerage or investment advisory firm managing over $500 million in AUM.
• Bachelor's degree in Accounting, Finance, or a related field (or equivalent experience).
• Solid understanding of financial markets and investment instruments.
• Exceptional attention to detail and organizational skills.
• Strong client service orientation and ability to manage multiple priorities.
• Proficiency in Microsoft Office and portfolio accounting systems.
• Ability to meet tight deadlines and adapt to shifting priorities.