Infrastructure Engineer

IT Infrastructure Engineer

Location: Paris
Type: Full-Time
Gender: M/F

About the Company

A well-established international investment firm with decades of experience is seeking an IT Infrastructure Engineer. The company is employee-owned and operates across multiple continents, serving a diverse global client base. With a long-term investment philosophy and a commitment to responsible practices, the firm employs professionals from a wide range of backgrounds and manages significant assets.

Job Description

The IT Infrastructure Engineer will be responsible for:

• Managing level 2 and 3 IT support
• Maintaining and upgrading global systems
• Coordinating with software and hardware vendors
• Ensuring high security standards across infrastructure

Scope includes: servers, storage systems, video-conferencing platforms, and IT service management tools.

Key Responsibilities

Incident Management and Support

• Resolve level 2 incidents across technical domains
• Document procedures and train level 1 support teams
• Occasionally provide direct level 1 support
• Collaborate with external service providers

Maintenance and Operations

• Administer Windows and Linux server environments
• Manage storage infrastructure (e.g., VSAN)
• Support video conferencing systems
• Maintain technical documentation
• Oversee maintenance and support contracts

Infrastructure Projects

• Lead and contribute to infrastructure transformation initiatives

Service Continuity

• Provide emergency support in collaboration and network areas during team absences

Qualifications

Technical Skills

• 3-5 years of experience with Windows and Linux server management
• Strong understanding of security and confidentiality
• Expertise in virtualized environments (e.g., VMware, VSAN)
• Experience with cloud administration (e.g., Microsoft Azure)
• Familiarity with ITSM platforms (ServiceNow is a plus)
• Knowledge of project management methodologies

Personal Attributes

• Eager to learn and expand technical capabilities
• Methodical, reliable, and detail-oriented
• Strong communication and interpersonal skills
• Analytical and adaptable in diverse technical settings

Diversity & Inclusion

The company is committed to fostering a diverse and inclusive workplace. It values multiple perspectives and encourages applicants from all backgrounds to apply.