System Administrator - $17 billion investment firm

Hong Kong

Permanent

Negotiable

Financial Technology

PR/602116_1784625202

The role sits within a globally distributed technology organization and requires someone who is comfortable working independently while partnering closely with colleagues across multiple regions. Operating within a business where technology underpins daily operations, the successful candidate will play an essential role in maintaining stability, driving user satisfaction, and supporting a demanding professional user base. This position offers significant exposure to enterprise infrastructure, office technology, network environments, and business-critical support operations.

Responsibilities

Provide high-quality desktop and end-user support to business users, resolving technical issues quickly and professionally.
Build, deploy, maintain, and troubleshoot workstations, laptops, peripherals, and multi-monitor setups.
Administer user accounts and access permissions through Active Directory, Entra ID, and Microsoft 365 platforms.
Support mobile devices and endpoint management tools while maintaining adherence to security and compliance standards.
Manage and maintain physical network infrastructure including IDF/MDF closets, patching, cabling, labeling, and rack organization.
Perform first-line network troubleshooting covering connectivity, switching, wireless issues, and general infrastructure incidents.
Coordinate with global technology teams, external vendors, telecommunications providers, and building management when required.
Support onboarding activities, office technology projects, equipment refresh cycles, and business continuity initiatives.

Requirements

Minimum 3 years of experience in desktop support, infrastructure support, system administration, or a related IT function.
Strong experience supporting Windows 10/11 environments and familiarity with macOS platforms.
Hands-on administration experience with Active Directory, Entra ID, and Microsoft 365.
Exposure to endpoint management technologies such as Intune, SCCM, Jamf, or equivalent tools.
Solid understanding of networking fundamentals including TCP/IP, DNS, DHCP, VLANs, and structured cabling.
Experience working within server rooms, IDF/MDF environments, or maintaining physical infrastructure components.
Excellent communication skills in English and the ability to provide professional user support under pressure.
Preferred experience within financial services, trading environments, hedge funds, investment firms, or other highly available operational settings.
Additional exposure to Bloomberg, market data platforms, Cisco, Arista, Juniper, Fortinet, Zoom Rooms, or Teams Rooms would be advantageous.
Relevant industry certifications such as CCNA, Microsoft, CompTIA, or ITIL are beneficial but not mandatory.

If you are an experienced infrastructure or IT support professional seeking a highly visible role with broad technical exposure and meaningful responsibility, we would be delighted to hear from you. This opportunity offers the chance to work within a sophisticated technology environment, support critical business operations, and contribute directly to the success of a globally recognized investment platform. Apply today or reach out for a confidential discussion to learn more.

FAQs

I have applied for a role, what happens next?

Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your CV and details on file so when we see similar roles or see skillsets that drive growth in organisations, we will always reach out to discuss opportunities.

This role doesn’t 100% suit my next professional move, can you help?

Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.

We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.

That's why we recommend registering your CV so you can be considered for roles that have yet to be created.

Can you help with resume preparation, interviews, and offer negotiation?

Yes, we help with CV and interview preparation. From customised support on how to optimise your CV to interview preparation and compensation negotiations, we advocate for you throughout your next career move.