Product Risk & Controls

Position Summary:
We are seeking a highly skilled Manager, Product Risk & Controls to join our Product team. This role is pivotal in driving First Line of Defense (FLOD) risk management activities across Product and Strategy functions. You will collaborate closely with Product, Strategy, Operations, Technology, and Risk teams to embed robust risk management practices and ensure effective controls throughout the organization. Reporting to the VP of Risk & Product Controls, you will help identify, assess, and remediate risks while enhancing processes and governance frameworks.

Key Responsibilities:

• Execute the FLOD risk management strategy within Product and Strategy teams.
• Support in-business risk and control activities across product and innovation initiatives.
• Facilitate and review RCSA processes and perform control testing to validate operational effectiveness.
• Coordinate risk and control documentation for audits and external reviews.
• Partner with Enterprise Risk Management to align risk frameworks and appetite statements with business objectives.
• Develop monitoring and reporting tools to escalate and remediate issues effectively.
• Apply sound judgment in evaluating risks and challenging control adequacy.
• Conduct independent risk reviews and deep dives across processes and products.
• Track remediation plans and ensure timely resolution of identified issues.
• Promote a strong risk culture and identify opportunities for process improvement.

Required Qualifications:

• Bachelor's degree in Risk Management, Business Administration, Finance, or related field.
• 5+ years of experience in Risk Management (Enterprise or Operational), preferably within Operations, Technology, or Product domains.
• 5+ years in Financial Services with experience managing enterprise-wide projects.
• Strong knowledge of risk governance frameworks (e.g., COSO) and regulatory requirements.
• Familiarity with risk management tools (e.g., RSA Archer) and frameworks (ERM/ORM).
• Ability to analyze complex processes and implement effective risk controls.

Preferred Qualifications:

• Experience in product risk management within the payments industry.
• Professional certifications (FRM, PRMIA, CISSP, CRISC, CISA).
• Knowledge of IT risk frameworks (NIST, COBIT, ITIL) and change management processes (SDLC, Agile).
• Proficiency with analytics tools (Power BI, Tableau).