IT Associate
Job Responsibilities:
* Provide first line helpdesk support to internal users;
* Support Windows OS, Outlook mail, Anti-virus, MS-Office Applications, Bloomberg, Voice and Video conferencing system set-up and troubleshooting;
* Perform daily routine tasks, preparation of the system backup schedule, and maintain hardware, software inventory management;
* Maintain IT inventory and handle procurement on software, hardware and equipment, etc.
* Perform hardware & software administration and IT operational procedures and compliances;
* Assist in the implementation of ad-hoc IT projects.
Job Requirements:
* Diploma or above in Computer Science/Information Technology or related disciplines;
* 1-2 years hands-on experience in helpdesk support; Fresh Graduate will also be considered
* Experience in PC hardware, MS Office, VC Equipment, IP Phone, Windows Server, Active Directory, VPN, VMWare and Veeam backup, etc.;
* Good command of spoken and written English and Chinese (Mandarin and Cantonese);
* Good team player, pro-active, self-motivated to look for solutions, independent;
* Good communication, problem solving and interpersonal skills.
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your resume and details on file so when we see similar roles or see skillsets that drive growth in organizations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.Â
That's why we recommend registering your resume so you can be considered for roles that have yet to be created.Â
Yes, we help with resume and interview preparation. From customized support on how to optimize your resume to interview preparation and compensation negotiations, we advocate for you throughout your next career move.