Technical Operations Engineer
About the job
We are seeking a Technical Operations Engineer to monitor, support, and optimize the critical trading infrastructure that powers this firms operations. In a highly visible role, you will be working closely with our Engineering and Trading teams and directly contributing to the stability, performance, and reliability of the platform.
We are looking for a multi-faceted operations engineer who is willing and able to pick up new challenges. We are looking to hire someone in Abu Dhabi.
Key Responsibilities Include:
- Provide primary technical support to the trading systems through proactively monitoring, investigating and resolving production issues
- Coordinate with internal stakeholders and external vendors/exchanges/brokers to manage connectivity, integrations and system changes
- Contribute to automating daily tasks and extending the monitoring and observability tools to help investigate issues and identify improvements
- Collaborate with technical teams to optimise system performance and manage the change control process
- Own the end-to-end incident management, ensuring best-practice response and driving post-incident reviews to identify and deliver preventative actions
- Create documentation, build runbooks and automate actions to mitigate future incidents
Requirements:
- 3+ years experience supporting trading systems
- Comprehensive working knowledge of Unix/Linux environments with exposure to Bash scripting
- Foundational understanding of core trading concepts and workflows (orders, executions, allocations, FIX messages, market data)
- Strong problem-solving ability with an interest in troubleshooting technical issues
- Effective communication skills, with the ability to manage priorities under pressure
- Demonstrated skill in Python and Bash for task automation
- Working knowledge of FIX protocol and exchange connectivity
- Basic networking familiarity, including TCP/IP, multicast, DNS and network troubleshooting tools
- Proficiency in SQL including query construction and experience making changes to databases
- Knowledge of common monitoring tools, metric collection and log scanners
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