Role & Responsibilities
- Develop expertise in the trading system interface solutions and general knowledge of the platform
- Provide technical support (phone, email, CRM, on-site) to customers, ensuring successful follow up of issues from notification to resolution and validation
- Validate solutions with co-workers within the team and seek for advice and expertise of other teams on other domains
- Participation in implementation projects, delivery of interfaces for electronic communication network (for example online trading platform), clearing systems, customer's internal systems (e.g. core banking) and trade migrations
- Maintain good understanding and knowledge of best practice
- Participate the trading system's solution enrichment process by reporting issues and suggestion to the development center
- Person in charge of one or several accounts, pro-actively ensures customer satisfaction and follow-up on the interfacing related activities
- Deliver customers' and partners' training
- Deliver pre-sales configuration
Job Requirements
- Bachelor of Computer Science (or equivalent)
- 3 - 10 years of relevant functional/technical experience
- Development experience in Java, XML, XSL, JavaScript, SQL
- Experience in Unix, windows OS, able to develop scripting/batch files.
- Experience in software design and development cycle (user requirement, specification, development, test and documentation)
