Regional Customer Success / Client Servicing Manager - Solution Sales
Leading Global financial services solution provider seeks junior regional customer success / client servicing manager in Singapore.
My client is a leading macro intelligence solutions provider that provides credit risk and fixed income solutions for institutional clients. The role will comprise post-sales client support in the form of client training and onboarding within the region
The company has innovative strategic plans for further growth in this dynamic region. They are looking for junior to mid-level customer success managers / client servicing professionals who are keen to develop their career in a well-established and growing firm.
Key Roles and Responsibilities of the Regional Customer Success / Client Servicing Manager include:
- Providing client training and product demos to existing clients.
- Identifying up-sell or cross-sell opportunities for the sales team.
- Onboard new clients efficiently.
- Maintain client relationships effectively to ensure their continued retention.
- Provide feedback to the product and sales teams to ensure it remains competitive and attractive.
Requirements for the Regional Customer Success / Client Servicing Manager:
- At least 5 years of experience in a client facing role such as relationship management, account management, client success management or client servicing
- Strong understanding of fixed income or credit.
- Demonstrated experience with client relationship building.
- Fluency in multiple languages a plus
Selby Jennings is a Trading Style of Phaidon International (License number 16S8194)
