Desktop Engineer (Greenwich)
We are representing a multi-strategy hedge fund with offices in the tri-state area. They are currently seeking an additional Desktop Support Engineer for their Greenwich location to support a user base of ~100 people. While there is a current Senior IT Engineer for that office, Balyasny is expanding their investment professionals which has triggered the need for an additional Desktop Support representative.
Responsibilities:
- Office 365 applications and Windows 10/11 operating system support
- Microsoft Active Directory and Office 365 Exchange Online management
- Citrix Cloud/Microsoft Azure VDA/VDI platform management and support
- HP Workstation, HP Thin Client, Lenovo laptop management and support
- Cisco VoIP phones, Cisco Webex, Cisco Unified CM and Cisco Unity Connection Administration
- Mobile device (iOS, Android) support managed through MDM platform (MobileIron and Microsoft Intune)
- Supporting video conferencing systems (Zoom, Neat, Poly)
- Supporting Market Data Applications (Bloomberg Anywhere/Terminal, etc.)
- Basic Network troubleshooting (DNS, DHCP, Network slowdowns, remote VPN/VDI connectivity problems, etc.)
- Consistently logging and monitoring service tickets to ensure fast, thorough resolution and documentation of every issue through JIRA Service Desk
- Office moves and build outs
- Device inventory and asset management
- Employee onboarding/offboarding
This role will be 5 days onsite and pays between 130-150K Total Compensation (Base + Bonus)
***You MUST have experience within the financial sector to apply (ideally with Bloomberg experience)***
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