Claims Supervisor - Workers Compensation
Our client, a leading P&C Insurance Carrier, is hiring for a Claims Supervisor to oversee a team focused on monoline Workers' Compensation claims. This individual will play a key leadership role, driving technical oversight, audit execution, and overall team performance across a group handling complex loss-time claims.
Key Responsibilities
* Supervise, mentor, and develop a team of Workers' Compensation claims adjusters managing loss-time claims
* Conduct regular file reviews and audits to ensure compliance with internal standards, regulatory requirements, and best practices
* Provide technical guidance on claim strategy, including compensability, reserving, and resolution approach
* Oversee claim quality, accuracy, and timeliness across the team's portfolio
* Manage escalated and complex claims, offering direction on high-exposure matters
* Partner with leadership to identify trends, improve workflows, and enhance operational efficiency
* Support training and development initiatives to strengthen technical and leadership capabilities within the team
* Collaborate with internal stakeholders to ensure strong alignment on claim handling and client outcomes
Qualifications
* 15+ years of Workers' Compensation claims experience
* 5+ years of supervisory or management experience within a carrier environment
* Deep expertise in monoline Workers' Compensation, with a strong focus on loss-time claims
* Demonstrated experience leading audits, improving compliance, and driving team performance
* Strong technical knowledge of claims handling, litigation management, and reserving practices
* Excellent leadership, communication, and coaching skills
* Ability to manage competing priorities in a fast-paced environment
Why This Role
This is an opportunity to join a well established insurance carrier in a leadership capacity, offering visibility across claims operations and the ability to drive meaningful impact on team performance and outcomes.
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your CV and details on file so when we see similar roles or see skillsets that drive growth in organisations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.
That's why we recommend registering your CV so you can be considered for roles that have yet to be created.
Yes, we help with CV and interview preparation. From customised support on how to optimise your CV to interview preparation and compensation negotiations, we advocate for you throughout your next career move.